My Work: Case Studies
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Person asking an AI chatbot to generate a Force Majeure clause and the AI responds with the clause

From long forms to AI-assisted drafting: redefining legal document creation

By transforming a document template creator into an AI-powered UX that adapts to the human, I shifted this B2B SaaS’s product design philosophy from a one-size-fits-all approach to asking: what if we did better?

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Helping users plan and finance their green home renovation

We created a green home improvements project cost estimator and planner that adjusts to the users' needs, minimizing time spent looking for information online.

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Three screens of an AI chatbot where the user is asking where the latest ATM is and accessing language settings

Transforming an AI chatbot into an accessible experience without language barriers

We fixed an organization's chatbot so that it understands different English language accents and is accessible using screen readers, improving usability by over 20%.

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Invoicing feature main screen showing a list of invoices

Reducing churn rate for a B2B SaaS product by keeping users engaged with an invoicing feature

I created an invoicing feature to provide more value to users and ensure they come back to use the software after they registered their company.

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Three screen samples from the payments platform project

Making a payments platform accessible and user-friendly

We revamped a payment gateway used by over 400 companies that had accessibility and usability problems by implementing a new design system and features.

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